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Free Shipping & Tax-Free | Elevating Wellness Across the USA Since 2022

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Opening times: Mon - Sat | 9am - 6pm EST

Privacy policy

Kick back, relax, and let us break down how we keep your personal information as secure and protected as a prized piece in your luxury game room.

Title

Last updated: April 2023

1. Information

2. Consent

3. Disclosures

4. Hostings

5. Security

6. Cookies

7. Your Rights

8. Changes

9. Advertising

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide such as your name, phone number, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email/SMS marketing (if applicable): With your permission, we may send you emails/SMS about our store, new products, and other updates.

 

SECTION 2 - CONSENT

How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your explicit consent or provide an opportunity to say no.

How do I withdraw my consent?
If, after opting in, you change your mind, you may withdraw your consent at any time by contacting us at support@luxegamelounge.com.

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

 

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that, it is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort by brands like Visa, MasterCard, American Express, and Discover.

For more details, review Shopify’s Terms of Service or Privacy Policy.

 

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. Some third-party providers, such as payment gateways, have their own privacy policies regarding the information required for purchase-related transactions.

We recommend reviewing their privacy policies to understand how your information will be handled.

Once you leave our store’s website or are redirected to a third-party website, this Privacy Policy and our Terms of Service no longer govern.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

 

SECTION 7 - COOKIES

Here is a list of cookies we use:

  • _session_id: Allows Shopify to store session information (referrer, landing page, etc.).
  • _shopify_visit: Used by Shopify’s internal stats tracker.
  • cart: Stores information about your cart contents.
  • _secure_session_id: Identifies your session.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have given consent to allow your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time, so please review it frequently. Changes take effect immediately upon posting.

 

SECTION 10 - ONLINE ADVERTISING

We use Google AdWords Remarketing to advertise across the Internet. This displays relevant ads tailored to you based on your interaction with our website. You can opt-out by visiting Google’s Ads Settings.

QUESTIONS AND CONTACT INFORMATION

To access, correct, or delete your personal information, contact us at support@luxegamelounge.com.